Packing

We take great care in protecting the postcards you have ordered. We always choose the packing material which best ensures that the cards are delivered to you without damage. We usually use thick cardboard or padded airbag envelopes. In the majority of cases larger orders are split into more than one delivery as less weight per envelope offers better protection. However it’s also possible that you will get the full order in one single parcel.

If postcards – despite the precautions we have taken – should arrive in damaged condition, we will of course replace the damaged cards free of charge.